STEP ONE – CHOOSE YOUR SESSION LOCATION
With A Mother’s Love – Photo & Film you have the choice of having your session at an outdoor location, or your own home. As you browse through my website, you may get a feel for which one you might prefer. But if you’re having trouble deciding, you can always ask me for advice.
STEP TWO – CHOOSE YOUR SESSION STYLE
My in-home sessions can be completely documentary style, with minimal to no guidance from me. This is the approach I take with family film sessions (and births!). Documentary photography is a great way to capture the day-to-day of your family life, from a “fly on the wall” perspective.
My lifestyle sessions are gently guided, in a way that encourages natural interaction. These sessions include a good mix of natural smiles for the camera, and capturing the connections that you all share. Lifestyle sessions work in any location, outdoors or home.
STEP THREE – BOOK YOUR SESSION
Once you have decided where you would like to have your session, and the style that appeals to you, email me your enquiry at [email protected]. Try to give me as much information as you can, so that I can tailor my response just for you.
Once I have received your enquiry, I will email you in the next 1-3 business days. I will answer any questions you may have, and book in your session for a time that suits you and your family. As a guide, I shoot in-home sessions between 10am and 2pm Tuesday through to Saturday. Outdoor sessions are held in the late afternoon on Saturdays and some weekdays of the school holidays. After 3pm in Autumn/Winter and after 5:30pm in Spring/Summer are the best times for outdoor sessions.
STEP FOUR – PLAN FOR YOUR SESSION
All of my sessions include a wardrobe consultation, so you don’t need to feel stressed about what to wear. Your photographs are about your beautiful family and the connections between you, not your clothes, but it’s important that you look and feel your best. This will help you relax properly during your session, and those natural interactions can happen. Comfortable and simple is best, and you can browse through my photographs to see what other families have chosen. There are a few things I recommend you stay away from, so we can discuss that before your session. And you can even send me photos of your planned outfits if you want to!
What you need to bring or have with you will vary from session to session. So this is something we can discuss when you book in. For a newborn session you may like to choose a nice wrap and a small soft toy that has special meaning. For a maternity session you may have several outfits, and you may like to bring an ultrasound picture and a little pair of socks or shoes. For family sessions, you may have sports team tops or something else that has special meaning to you as a family. The possibilities are endless, and it’s all about adding meaning to the photographs I produce for you. Water and non-messy snacks for the little ones are also a brilliant idea!
If at any stage you have any questions, I am only an email away.
STEP FIVE – ATTEND YOUR PHOTOGRAPHY SESSION
My sessions are super relaxed and fun, and many people are surprised at how much they actually enjoy it. Being in front of the camera isn’t usually a favourite thing for most of us, but I will make you feel comfortable and at-ease. Sessions can vary in length from thirty minutes to two or more hours, so make sure you know how long to expect your session to be. And it’s best not to have anything else scheduled directly before or after your session, so that you can relax and be in the moment. Make the most of being together as a family, and most importantly have fun!
Payment for the standard package is required on the day of your session (you are able upgrade your package once you see your photographs). I accept payment via bank transfer or credit card (or cash in-person). I can also offer payment plans in the lead up to your session, if you require.
STEP SIX – “LOVE” & SHARE YOUR SNEAK PEEK
In the week following your session I will post a sneak peek from your session on my Instagram and Facebook page. This is an opportunity for you to “love” and share this post with your friends and family, so that they can see your beautiful photographs. Make sure you have “liked” my page, and encourage your friends and family to do the same. I will contact you to let you know when the sneak peek will be posted.
If you prefer your photographs not be shared on Facebook, this is absolutely OK. I only ever share people’s photographs with their permission. Please let me know at your session if you would prefer your images not to be shared.
STEP SEVEN – VIEW YOUR GALLERY AND SELECT YOUR FAVOURITES
Within two weeks of your session I will send you the link to your private online gallery. This is the exciting bit! You get to see all of your gorgeous photographs! The very first thing to do when you receive your gallery link is to gather everyone together and watch the slideshow. Then, as you go through your gallery you can select your favourites by clicking the star under the photograph. Your gallery will be available for one week to make selections. You can also share the link to the gallery with extended family who may like to order photographs as well. Once you have finished making your selections, simply email me to let me know. If I don’t hear from you, I will follow up after a week.
STEP EIGHT – COLLECT YOUR ORDER
Digital images will be sent to you as soon as you have made your final selections and payment is made. If you have ordered boxed prints or an album, your beautiful finished products will be ready to collect in 4-6 weeks after your order is placed. I will notify you when your order is ready, and arrange delivery. This part is very exciting, and I love to take a picture of you with your gorgeous photographs for my Instagram if you allow me! Hands down, my favourite part of my job is seeing my satisfied clients.
STEP NINE – ENJOY YOUR PHOTOGRAPHS
The whole process is now complete, and you have your beautiful photographs to enjoy and share. Choose a place for your boxed prints and/or album on a shelf or coffee table. And be sure to share your web-ready digital images. The quality of the products I have carefully chosen means that you will be able to enjoy your photographs for years to come.
STEP TEN – SHARE YOUR EXCITEMENT
Enjoy sharing your gorgeous photographs online, and make sure to show family and friends your boxed prints and/or album. Anyone that loves what I’ve done, send them my way! For every family that you refer to me, who book in, you will receive a $50 voucher for your next visit with me. And they will receive a bonus digital image from their session. Word of mouth is huge for my business, and this is my way of saying thank you for sharing your excitement.
If you are happy with everything at the end – my service, your session, your photographs, and your gorgeous products – I ask that you go to my Facebook page and write a recommendation. These are solid gold to small business, and I would appreciate it so much. If you have any feedback for me at all, about any step of the process, I would love to hear it. The best way for me to improve my service, is to listen to what my clients are saying.